Company History
DreamWorks Direct is an Information Technology (IT) company based in Lagos Nigeria. Under the Company and Allied Matters Acts 1990, DreamWorks Direct with registration no RC 509142, was registered in 2004 as a corporate entity to provide sales and support of different brands of Computers, Printers, Projectors, Software, Office & Home Appliances and Much More.
MISSION
To organise the world’s finest selection of ICT and lifestyle products at the lowest possible prices with excellent customer service to our customers.
VISION
To be the most customer-centric company where customers can get the best ICT & lifestyle products.
GOALS
Customer satisfaction, a long-term relationship and increased in mutual profitability. Giving you maximum satisfaction and comfort when you purchase any of our products. We see you as a reason why we are existing.
PRODUCT OFFERINGS
DreamWorks Direct offers different brand new laptops other office equipment from major brand names. We offer all brands and range of products from the least to the highest. We understand human wants and need variances; in relation to individual/corporate purchasing power.
PRICE & DISCOUNT
DreamWorks Direct offers competitive prices as we purchase directly from the Manufacturer and possess strong purchasing power to buy large volumes. Our volume purchase discounts are passed to you.
AVAILABILITY
Our products are available at all time, as our warehouses hold large inventories. DreamWorks Direct is one stop for all your computer needs. We keep our word as we provide for retailers and end users.
SERVICES
DreamWorks Direct has the technical expertise and resources to provide excellent service and support to all our products. We work to supply products at the lowest landed cost to our partners and reliable customers thus service distinguishes DreamWorks Direct from other competitors. We provide and support our customers; making sure that their satisfaction is guaranteed.
PARTNERS
At DreamWorks Direct, each customer is treated with unique attention and personal satisfaction. Our Resellers located throughout Nigeria, are also recognized as functional parts of our business.
WARRANTY
International Rules and Regulations is our watch-word. We offer a limited warranty on selected products and our warranty policy is straightforward.
DW CUSTOMER CHARTER
Our promise to you
Efficiency: We will deliver the best ICT & lifestyle products and service within the shortest possible time.
Satisfaction: A warm and friendly service is our passion. You can expect friendly, helpful and expert service from all our staff.
Open and Honest: We value our integrity and will always be straight, truthful with you and keep you informed at all times.
Customer-focused: We have you in mind in all that we do and will consider all your feedback.
Ethical: We will promote your peace of mind by ensuring the highest ethics in our product and service delivery
CORE VALUES
Hard Work
We are governed by the belief that hard work pays and so we constantly work to improve everything we do deploy intelligence and effort to an effective degree.
Excellence
We strive for perfection in all we do and seek to deliver quality at all times.
Collaboration
Without strong relationships, alliances and networks we would achieve little. We value teamwork and are open to mutually beneficial associations.
Integrity
We act professionally. We deal with people with mutual respect and transparency. The goal is to build trust and dependability.
Customer Satisfaction
Our customers are one of our most valuable assets. Creating exciting customer experience from our products and services is the centre of our purpose.
Innovation
We are continually seeking new technology and solutions that bring value to our numerous customers and keep us as their first choice.
